Terms & Conditions

Important Links

Privacy Policy

House Rules

Terms & Conditions

Terms of Use

Website Terms of Use


  • All the material on this website is for general information and interest only.
  • Hijinx Hotel will endeavour to keep this website relevant and up to date, no responsibility will be accepted for any loss, damage, mistakes or omissions that may occur.
  • Other website links may appear on our site, however we do not endorse any content on these sites as they are not operated or controlled by us.
  • Although reasonable care is taken to ensure that the website is free from viruses, we do not accept responsibility for any viruses which may affect any material you download.
  • Price and availability information is subject to change without notice. Information on this website must be read in conjunction with promotional materials made available at Hijinx Hotel venues, and, in the vent of inconsistency, the information set out in any promotional materials made available to you at our venues will prevail.

  • Payment can be made by Visa, MasterCard, cash or Electronic Funds Transfer. We also accept American Express - a 1.6% surcharge will be applied to all payments made by means of American Express. If you have not paid for your booking in full at the time of booking, you will need to pay in full on arrival before you commence the recreational activity you have booked.


The copyright and intellectual property rights in all the contents and material on this website belong to Hijinx Hotel, a brand owned and operated by Funlab Pty Ptd.
You may not:
  • Copy these pages.
  • Store any part of this website or copy any part of this website and store them on other websites without our prior consent.
  • Use any part of this website in other corporate or commercial documents without our prior consent.
  • Reproduce in any way any part of this website without our prior consent.
  • Use the website in any way which it was not intended to be used by Hijinx Hotel.
  • Print or copy any components of the website for commercial use.
You may:
  • You may print or copy any components of the website for personal use only.
  • You may print or copy any components of the website for third parties provided this is for their personal use only and not for commercial gain.
  • Link to the home page of this website with the prior consent of Hijinx Hotel.


  • Hijinx Hotel invites anyone with suggestions on how to improve our website to email suggestions to us via our contact us form.
  • Alternatively if you have any problems accessing the website, please send an e-mail to [email protected]

Book Online Terms & Conditions and House Rules

Think about these before you arrive:

  • Online bookings are made via www.hijinxhotel.com.au and selecting your preferred location. On competition of purchase, guests will have the opportunity to sign up the Hijinx Hotel database, to which they'll receive news and updates on Hijinx Hotel and can unsubscribe at any time.
  • We recommend that you arrive at least 5 minutes prior to your reservation to check in at reception.
  • We cannot guarantee you or your guests will be able to complete your full session (60 or 90 minutes) if you or any guest in your group is late.
  • In the unforeseen circumstance Hijinx Hotel has encountered technical issues, your start time may run later than the above confirmed start time.
  • We operate a think 18 policy - if you appear to be under the age of 18 you may require suitable identification to prove you are over the age of 18.
  • We only accept the following forms of identification: Valid Australian or International Drivers Licence, Proof of Age card, Australian or International Passport or Keypass Card.
  • Guests will not be permitted into Hijinx Hotel if deemed intoxicated.
  • No refunds will be given for a change of mind. This includes partial or full refunds.
  • To change a booking, you can do so by calling our concierge team at least 24 hours prior to the booking, and is subject to availability and price. Guests may incur additional costs depending on the revised day/time/venue of the booking and be required to pay any difference on arrival.
  • At Hijinx Hotel Alexandria Under 18’s are permitted until 9pm, Sunday to Thursday and until 8pm, Friday to Saturday. Prior to this time, we request that pre-teens and younger children are accompanied by a responsible adult.
    At Hijinx Hotel Chadstone Under 18's are permitted until 8pm Friday - Saturday. At all other times we request that pre-teens and younger children are accompanied by a responsible adult.
  • Price and availability information is subject to change without notice.

© 2024 Hijinx Hotel Pty Ltd